When every conversation
gets equal care.
Kira handles triage, scheduling and follow-up across voice, chat, SMS and email, so patients get answers in seconds and providers get their day back.
Built for
healthcare.
“You're booked Thursday 2:40. Reminder sent.”
Partnering withMayo Clinic.
Rezonate
Powered by Mayo Clinic Platform
See how Kira, a solution on Mayo Clinic Platform, can help improve care.*
A decade inside national health systems.
Health systems do not need another communication tool, they need the tools they already have to work together around the patient. Kira is proven where the stakes are highest, peer-reviewed triage, EHR-native scheduling, and follow-up that closes the loop on every patient.
Kira listens, reads and replies like a person, across voice, chat, SMS, web and email.
Resolution, speed and no-show rates measured live on every workflow.
resolved without a human
fewer no-shows
languages, spoken natively
Built for every patient touchpoint.
After-hours triage
When the clinic closes, Kira keeps assessing urgency and routing patients to the right care, escalating emergencies instantly.
No-show reduction
Smart confirmations and easy rescheduling, timed to the moment a reminder actually changes behavior.
Referral & intake
Kira gathers history, verifies details and preps the chart before anyone picks up.
Post-visit follow-up
Recovery check-ins and satisfaction surveys that surface the patients who need a human, fast.
One platform, a clear win for every leader.
Audited to the standards regulated industries demand.
Frequently asked questions
Kira in healthcare, in plain terms.
How does Kira reduce appointment no-shows?
Kira runs appointment reminders and rescheduling over voice and WhatsApp, confirms attendance, and routes changes back into the scheduling system, so empty slots get refilled instead of wasted. KKH’s UPAL care-navigation program reports 98.3% of families routed to the appropriate level of care.
Is Kira compliant for healthcare use?
Rezonate is ISO 27001 and SOC 2 Type II certified, and Kira is built to HIPAA, PDPA, and GDPR requirements, with audit trails and governed knowledge retrieval, forged over a decade inside Singapore’s public hospitals.
What happens after a patient is discharged?
Kira handles post-discharge follow-up: checking in with patients, answering recovery questions from governed clinical content, and escalating to care teams when a human should step in.
Can Kira answer after-hours patient calls?
Yes. Kira’s voice agents triage after-hours calls, handle routine questions and scheduling directly, and hand off to on-call staff based on the rules your team sets.
For care that can't wait.
See Kira hold a real healthcare conversation, your use case, your systems, your customers.