Six parts. One conversation.
AI voice agents on live calls
Inbound and outbound, in real time, in more than 60 languages. The call gets answered and the task gets done.
Ten channels, one thread
WhatsApp, SMS, web, email, Teams, Slack, Telegram, Messenger and voice. A person can start on one and finish on another without repeating themselves.
Visual journey builder
A process owner changes a journey without writing code. Every change passes an approval gate before it reaches a customer.
Governed retrieval
kira answers from your approved sources only, so the answer is yours, not the model’s.
Human escalation, with context
A person can take over at any moment. The transcript, intent and what has already been done travel with them.
Audit and compliance controls
Tenant isolation, audit logs, DNC controls and PHI-aware handling. ISO 27001 and SOC 2 Type II certified.
What buyers ask before a demo.
What is kira?
kira is Rezonate’s AI customer operations platform. It understands the person it is speaking to, decides the channel, timing and message, completes the work behind the conversation, and learns from the outcome.
Which channels does kira support?
Voice plus WhatsApp, SMS, web, email, Microsoft Teams, Slack, Telegram and Facebook Messenger, with one conversation carrying across all of them.
How is kira different from a chatbot?
A chatbot answers. kira completes: it books the appointment, takes the payment, files the update, then hands a person the full context if one is needed.
How long does a deployment take?
Standard deployments are configuration-led. Scope and timing depend on your systems, channels, governance and use cases.
How is kira governed?
Approved knowledge only, approval gates on every change, audit logs on every conversation, DNC controls and human escalation. Rezonate is ISO 27001 and SOC 2 Type II certified.
Is there public pricing?
Rezonate does not publish a rate card. Pricing follows channels, volume and integration scope; request a demo and we will scope it with you.
The results speak.
kira listens, reads and replies like a person, across voice, chat, SMS, web and email.
Resolution, speed and no-show rates measured live on every workflow.
teams that stay, year after year
resolved without a human
average response time
See kira handle a real call.
Your use case, your systems, your customers. No slides, just kira, live.