When AI comes with people skills
Now we’re talking.
AI conversations that listen, understand and get it done.
Every channel·60+ languages
Adapts to every industry
Built for
Built for
healthcare.
HealthcareVoice
“You’re booked with Dr. Lee, Thursday 2:40. I’ve sent your reminder and pre-visit form.”
0:12
Financial ServicesVoice
Payment confirmed
$2,480Visa ·· 42
Receipt sent
Live EventsSMS
Section 112 · 2 seats
Held for 10 min, tickets sent to your phone.
Seats locked
Travel & HospitalityiMessage
Any chance of a late checkout?
Checkout moved to 4pm, folio updated in Opera.
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Recognized partnership
Partnering withMayo Clinic.
Rezonate
Powered by Mayo Clinic Platform
See how Kira, a solution on Mayo Clinic Platform, can help improve care.*
The Kira Platform
Every channel, every hour, one front line.
Voice
WhatsApp
iMessage
RCS
Web
SMS
Email
Kira
Loop closed ✓
Kira Platform, a comprehensive way to build, manage and run agents, so you don't have to.
Old phone trees and deflection bots
don't work for real people.
Kira is built for engagement
24/7/365First-ring pickupNo queue, no voicemail
Kira carries context across every channel and system, determines what should happen next, and completes the work behind the interaction.
Triages with care
82%
resolved without a human, never a diagnosis
Books & reschedules
49%
fewer no-shows, booked in a 12-second call
Speaks every channel
60+
languages from day one, on voice and text
Triage
Live call
“Your medical report is on its way to your inbox now.”
Routed to providerTriages with care
82%
resolved without a human
Clinically-reviewed question flows assess urgency and route to the right place, and never diagnose.
Booked · 0:12
Books & reschedules
49%
fewer no-shows
VoiceiMessageSMSWebEmail
Speaks every channel
60+ languages
Every channel · every industry
Full context carried between channels, enabling a seamless user experience.
Kira, out loud
Warm. Fast. Everywhere.
Real conversations on every channel. Kira carries full context from a call to a chat without missing a beat.
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9:47
Kira
iMessage · same conversation
Continued from your call · 0:46
Here's everything from our call: Dr. Lee, Thursday 2:40pm, with parking info below.
Could we do 3pm instead?
Done, moved to 3:00pm. Nothing to repeat, no forms to redo.
iMessage
9:41
00:46
Emma Smith
mobile
Kira is on the line
Handling this call live
Speaker
FaceTime
Mute
Add
End
Keypad
Used by leading organizations worldwide
FAQ
Questions, answered. Still curious? Talk to us anytime.
How do you protect our data?▾
Your data stays on your infrastructure. Rezonate is ISO 27001 and SOC 2 Type II certified, and Kira is built to HIPAA, PDPA and GDPR standards, with the full security detail shared before launch.
Will it work with our systems?▾
Yes. Kira reads and writes to your EHR, CRM and calendar, Epic, Salesforce, athenahealth and more, so records stay current with no re-keying.
How fast can we go live?▾
Weeks, not quarters. We launch one high-volume workflow first, after-hours triage or no-show reduction, prove it, then expand.
What happens when Kira isn't sure?▾
It says so, and escalates. Calibrated honesty beats a confident wrong answer every time.
What will Kira never do?▾
No diagnosis, no prescribing, no advice it isn't cleared to give. The moment a conversation needs a human, it hands off with the full context already gathered.
More about Rezonate (formerly KeyReply) ▾
What is Rezonate (formerly KeyReply)?▾
Rezonate, formerly KeyReply, is the engagement intelligence company: the engagement platform that completes the work behind every interaction. It helps healthcare, insurance, banking, government, and sports organizations reach people through AI voice agents, WhatsApp automation, multi-channel conversations, and governed workflow automation. The platform is SOC 2 Type II certified and HIPAA compliant, and is a WhatsApp Global Business Solution Provider. KeyReply is now Rezonate. Source: PR Newswire, July 14, 2026.
What is kira?▾
kira is Rezonate's omnichannel AI assistant and orchestration platform that completes the work. It unifies AI voice agents, digital messaging across channels including WhatsApp, Microsoft Teams, Slack, Telegram, and Facebook Messenger, visual workflow automation, human-in-the-loop inbox, knowledge management, and compliance controls into one governed system. kira is the product; Rezonate is the company.
What is Engagement Intelligence that completes the work?▾
Engagement Intelligence that completes the work is Rezonate's category. It connects what an organization knows with what it does next: it carries context across conversations, channels and systems, determines the right next action, and connects the interaction to the workflow that completes it. That is different from a chatbot, which answers in a single thread and stops there. Rezonate's proprietary layer learns from every result, so each person gets the conversation most likely to move them.
What does qualified solution on Mayo Clinic Platform mean?▾
kira™ by Rezonate is now a qualified solution on Mayo Clinic Platform. Rezonate joined Mayo Clinic Platform Solutions Studio, a program that evaluates each solution for intended use, proposed value, and clinical and algorithmic performance. Source: PR Newswire, July 22, 2026. This is qualification on Mayo Clinic Platform, not a Mayo Clinic health-system deployment or endorsement. Mayo Clinic does not endorse or warrant the third-party products or services made available through Mayo Clinic Platform, including their functionality, quality, or performance. Mayo Clinic expressly disclaims any express or implied warranties on such third-party products or services, including any implied warranties of merchantability, quality, accuracy, fitness for a particular purpose, or noninfringement. All use of these third-party products or services, including applicable rights or remedies, are governed by separate terms with the applicable third-party developers or providers. Mayo Clinic Platform disclaimer.
For every call that can't wait.
Start wherever it hurts most, Kira proves herself on one workflow, then scales across your whole front line.
Kira
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