About Rezonate, Forged in Healthcare, Built for Every Industry

When better understanding drives better outcomes.Now we're talking.

Rezonate is an engagement platform forged over a decade inside healthcare’s hardest conversations, and built for every industry where the conversation matters.

Why we exist

Most systems were built to process. We were built to connect.

To resonate is to connect in a way that’s felt, understood and remembered, not just heard. The gap between a message that’s sent and one that actually lands is where relationships are won or lost, and it’s the only gap we’ve ever cared about closing.

10years

inside regulated healthcare conversations

83M+

conversations handled across four continents

60+

languages Kira speaks natively

Why Rezonate, why now

A decade in the hardest room. Then everywhere.

2015 – 2024
KeyReply

For ten years we lived inside healthcare’s front door, where a clumsy answer isn’t a bug, it’s a patient left waiting. Every public hospital in Singapore runs on what we built.

WHAT IT TAUGHT US
Safety, first

That environment doesn’t forgive shortcuts, and it taught us exactly what safe, high-stakes automation demands.

2025 →
Rezonate

Everything the hard years taught us, rebuilt as agents that hold real conversations, whether someone is rescheduling a procedure or renewing season tickets.

We're defining a category

Engagement Intelligence

The agent layer that runs your front line, every call answered, every loop closed, every hand-off safe.

Not a chatbot Not a point tool The operating layer for engagement.
Security & trust

Audited to the standards regulated industries demand.

ISO/IEC 27001 ISO/IEC 27017 ISO/IEC 27018 AICPA SOC 2 Type II HIPAA compliant Gartner Cool Vendor AI Verify Foundation EPIHC Ministry of Health, Singapore
Built for every stakeholder

An answer to the question every leader is asking.

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Leadership

The team behind Kira.

Peiru Teo

Peiru Teo

Co-founder & CEO

Peiru spent her early career in engineering and finance, leading projects worth over $4 billion at Citibank and in private equity, before spending the last decade building the platform now trusted by every public hospital in Singapore. She leads Rezonate's expansion from healthcare into the wider world of high-stakes engagement.

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Max Xu

Max Xu

Co-founder & CTO

Max has spent ten years building conversational systems that survive contact with regulated healthcare, where accuracy and safety aren't features, they're the floor. He holds a Master's in Advanced Information Systems from SMU and took first place at the APAC Facebook Hackathon.

LinkedIn
Eric Pallay

Eric Pallay

Co-founder & Chief Growth Officer

Eric brings 25 years in strategy and consulting, including as Managing Director in Accenture's Microsoft Business Group, and has founded and exited health-tech companies of his own. He leads Rezonate's growth globally.

LinkedIn

Come build the future of conversation.

See what Kira can do for your team, your patients, your customers.