Case Studies, Rezonate AI Customer Engagement
← All case studies
{{ industry }}

{{ title }}

{{ summary }}

{{ m.k }} {{ m.v }}
{{ s.v }}
{{ s.l }}

Challenge

  • {{ t }}
    •

Solution

  • {{ t }}
    •

Results

  • {{ t }}
    •
“{{ quote }}”
{{ quoteWho }}

*Rezonate was formerly known as KeyReply.

More customer stories

{{ m.org }}
{{ m.org }}
Case study

{{ m.title }}

{{ m.tag }}

Write the next one with us.

See what Kira does for an organization like yours, with your numbers and your systems.

Request a demo More stories

Published outcomes

The results above, in brief. Full stories in the selector.

KK Women’s and Children’s Hospital (UPAL)

UPAL, built on Kira at Singapore’s largest pediatric hospital, triages every inbound call 24/7, asks the questions a nurse would ask, and routes 98.3% of families to the right level of care.

NHG Health

NHG partnered with KeyReply to bring Generative AI to its HealthBot — one context-aware interface across WhatsApp, its app and its websites — cutting general-enquiry workload by 24%.

Leading Indonesian bank

Integrated KeyReply’s Conversational AI to automate more than 100,000 customer interactions a month, lifting loan-repayment rates by 25%.

Asahi Beverages

Evaluated the field on voice quality and speed. Kira answered with natural, human-like conversations and near-instant response times, delivering results from day one.