When customers can bank on
your every answer.
kira handles account support, onboarding and collections across voice, chat, SMS and email, with every answer compliant and on the record.
Built for
banking.
“Following up on your inquiry, based on what you shared, you may prequalify for a business loan up to $50K. Want to hear your rate?”
Based on your travel spend last quarter, our Rewards card could earn you 2x points on flights. Want to activate your offer?
When customers can bank on
your every answer.
Secure conversations, at any scale.
From the first application to the difficult call, kira supports every account holder with verified, on-record, compliant service.
kira listens, reads and replies like a person, across voice, chat, SMS, web and email.
of calls logged & compliant
of queries resolved by kira
client retention
languages, spoken natively
Across every account moment.
Account servicing
Balances, transfers, statements and card controls, verified and instant, day or night.
Onboarding & identity checks
kira walks applicants through verification and funding without the drop-off.
Fraud & disputes
Flags suspicious activity, opens disputes, and escalates to a specialist with full context.
Collections
Compliant reminders and payment arrangements that keep customers on side.
Across the customer journey, one conversation.
One conversation from first enquiry to repayment. kira can support account questions, payments and appointment booking, then follow up with reminders and confirmations, with staff one step away.
What financial institutions ask us.
Can kira handle collections and payment reminders?
Yes. kira runs outbound reminders and repayment conversations across voice and messaging, and hands sensitive cases to a person with full context.
Is it compliant for regulated financial services?
Rezonate is ISO 27001 and SOC 2 Type II certified. kira enforces DNC controls, approval gates and audit logs at the platform level.
What results have banks seen?
A leading Indonesian bank reports more than 100,000 automated interactions per month and a 35% reduction in call-center workload.
Which channels does it work on?
Voice, WhatsApp, SMS, web, email, Microsoft Teams, Slack, Telegram and Facebook Messenger.
For every account that matters.
Bring us a service, repayment or outreach process. We'll show how kira could handle routine conversations, complete supported actions and bring in staff when needed.