Every fan conversation
should lead somewhere.
kira helps teams answer questions, complete routine requests and follow up at the right moment, across game day, membership and ticketing journeys.
Built for
ticketing.
Held for 10 min, tickets sent to your wallet.
“Your membership renews before Saturday. Same seats, and the payment plan is set up.”
Built for the roar of game day.
Game day creates sharp spikes in calls and messages, often around the same few questions. kira handles approved ticketing, access and venue inquiries across channels, while routing exceptions and sensitive issues to staff.
kira maintains context across voice and digital channels, so fans do not have to repeat the same question when they switch from a call to a message.
Resolution, speed and renewal rates measured live on every workflow.
fans get answers the moment they ask
sold and renewed by proactive voice
languages, spoken natively
Made for the business of sport.
Works with your existing fan systems.
Connect kira with supported ticketing, CRM and loyalty systems, then configure the workflows, approved responses and escalation rules around your operation.
More relevant conversations.
Personalize approved outreach using ticket history, membership status, loyalty tier and prior engagement.
Measure completed actions, not message volume.
Track renewals, recovered purchases, resolved requests and revenue influenced by each workflow.
Enterprise-grade, at scale.
Rezonate has more than a decade of experience supporting complex, multilingual conversations across countries and channels. kira brings that operating experience to sports and live entertainment, in high-volume, multi-channel environments.
Across the fan journey, one conversation.
One conversation from ticket purchase to post-game follow-up. kira can support ticketing, entry and wayfinding questions before and during the event, then continue with membership, loyalty and feedback journeys after fans leave.
What clubs and venues ask us.
Can kira handle game-day volume?
Yes. kira answers gate times, parking, seating and membership questions at once across voice and messaging, so the fan-service line never queues.
Does it sell or renew?
kira runs membership renewals and premium follow-ups as outbound conversations and hands a live prospect to a person with full context.
Which channels do fans use?
Voice, WhatsApp, SMS, web and social messaging, in the fan’s language.
How do we keep the club’s voice?
kira speaks only from your approved knowledge and tone, and every change passes an approval gate before it goes live.
For every fan in the stand.
See kira hold a real sports conversation, your use case, your systems, your customers.